Questions, bugs, or feedback?
Choose the best place for your message. Use email for private support, Discord for community discussion, or the feedback form for a private product suggestion.
Keep private information private: send account details, screenshots, and document content by email, not through Discord or Reddit.
Private support
Get help with your account, billing, login, or anything that includes private information.
Community discussion
Ask questions, compare workflows, report non-sensitive bugs, suggest features, and discuss product direction.
Prefer Reddit? Visit r/mdedit.
Private product feedback
Send a structured suggestion directly to the team without posting it publicly.
Contact FAQ
How long does support take to respond?
We reply as soon as we can. When emailing support, include your account email, steps to reproduce the issue, and a screenshot if relevant.
Where should I send billing or pricing questions?
Email support@mdedit.ai or review the pricing page.
How do I report a bug or request a feature?
Share non-sensitive bug reports and feature requests in the mdedit.ai Discord. If your report includes account details, screenshots, or private document content, email support@mdedit.ai instead.
Is there a community where I can ask other users?
Yes. Join the mdedit.ai Discord or visit r/mdedit for questions, workflows, feedback, and release discussion.
Where can I learn about privacy and data handling?
See the Privacy Policy for details about how mdedit.ai handles your data.