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Technical Support
Having technical issues? We're here to help troubleshoot and resolve any problems.
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Bug Reports
Found a bug? Let us know so we can fix it and improve mdedit.ai for everyone.
Contact FAQ
How long does support take to respond?
We aim to reply within 1–2 business days. For faster resolution, include your account email, the steps to reproduce, and a screenshot if relevant.
Where should I send billing or pricing questions?
Email support@mdedit.ai or review the pricing details on https://mdedit.ai/pricing.
How do I report a bug or request a feature?
Use the feedback form for feature requests and bug reports, or email support@mdedit.ai with details about what you expected vs what happened.
Is there a community where I can ask other users?
Yes. The r/mdedit community at https://www.reddit.com/r/mdedit/ is the place for questions, workflows, and release discussion with other users and the team.
Where can I learn about privacy and data handling?
See the Privacy Policy at https://mdedit.ai/privacy-policy for details about how mdedit.ai handles your data.