Troubleshooting
Export & print

Export & print

mdedit.ai exports and print-to-PDF can fail for a few predictable reasons. This guide helps you diagnose the common ones.

Export options (what to try first)

  • Export to HTML is the most reliable for sharing a styled document.
  • Export to PDF usually works by exporting HTML first, then printing.
  • Keep references in Markdown is the most local export path.
  • Include images & videos, public asset links, PDF, DOCX, and most extra formats need online access and may require you to log in.

If Export to PDF looks blank or missing diagrams

  1. Try Export to HTML first.
  2. Open the exported HTML in a browser.
  3. Print to PDF from the browser.

Reason: browser print engines are more predictable than in-app PDF paths, especially with diagrams.

If images don’t appear in exports

  • Prefer images that are already reachable (uploaded assets or https URLs).
  • If you’re using local-only references, export may not be able to resolve them outside the app.
  • Turn on Include images & videos while online to create a portable ZIP-style export.
  • For Markdown-only downloads, choose Signed links for short-lived access or Public links only when the asset can be public.

If you’re offline

Some exports depend on sync, asset resolution, or server-side conversion and require a connection. Reconnect, wait for the document to sync, and retry the export. If the export is server-backed, sign in before retrying.

Resume-specific troubleshooting

Resume exports use the dedicated renderer path.

  • Resume supports Markdown, styled HTML, and Print / Save as PDF as first-class outputs.
  • If remote CSS is skipped due to missing consent or connectivity, the resume should remain readable.
  • If browser print output is blank, open styled HTML and re-run print from there.
  • If the PDF shows a page URL or the current date along the page edges, turn off Headers and footers in the browser print dialog options and print again.
  • Direct DOCX export is not supported for resume-typed documents, even after you save them to mdedit. If DOCX is required, download the Markdown or styled HTML and convert it with a separate Word-compatible tool; review the result because it will not use the resume renderer.

Related:

Extension file:// accessDiagrams not rendering